Terms & Conditions

1. Electronic Record & Intermediary Declaration

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://edvora.chat/ (‘Website’), including the related mobile site and web applications (hereinafter referred to as ‘Platform’).

The Platform is owned and operated by 7007242973 (Edvora Chat / Salan Khalkho), with registered operational office at 1st Floor, HNO289A, Basharatpur West, Near Water tank, Gorakhpur, UP, 273004, India (hereinafter referred to as ‘Platform Owner’, ‘we’, ‘us’, ‘our’).

Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations with Platform Owner.

2. SaaS Product Nature & Instant Digital Access

Edvora Chat provides cloud-hosted Software-as-a-Service (SaaS) admissions conversion tools, AI conversational engines, and enrollment telemetry for colleges and universities.

• Non-Physical Software: We supply intangible cloud software. We do NOT provide or ship physical products, tangible merchandise, or perishable goods.
• Instant Provisioning: Upon successful transaction and payment clearance, users receive immediate digital access to the application via their registered User ID (email) and password at https://edvora.chat/app.
• Zero Shipping Fees: Fulfillment is 100% electronic via internet telecommunications. No shipping, handling, or courier charges are levied.

3. Subscription Charges & Strict No-Refund Policy

4. User Account Obligations & Acceptable Use

To access and use the Services:

• You agree to provide true, accurate, and complete information during and after registration, and you shall be responsible for all acts done through the use of your registered account.
• You agree not to use the Platform or Services for any purpose that is unlawful, illegal, fraudulent, or forbidden by these Terms, the Information Technology Act, 2000, or applicable Indian laws.
• Unauthorized use of this Platform and/or Services may give rise to a claim for damages and/or be a criminal offense under applicable cyber laws.

5. Intellectual Property Rights

The contents of the Platform and Services are proprietary to Edvora Chat and its licensors. You will not have any authority to claim any intellectual property rights, title, or interest in its contents, including the software code, prompt engines, design, layout, look, and graphics.

Institutional Data Ownership: The partnering institution retains 100% ownership of all uploaded viewbooks, curriculum files, and captured prospective student lead contacts. Edvora shall not use institutional proprietary collateral or conversational transcripts to train public AI foundation models.

6. Limitation of Liability & Indemnity

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information offered on this website for any specific purpose. Your use of our Services is entirely at your own risk.

You shall indemnify and hold harmless Platform Owner, its affiliates, group companies, and their respective officers, directors, agents, and employees from any claim, demand, action, or penalty imposed due to or arising out of your breach of these Terms, Privacy Policy, or violation of any law or third-party rights.

7. Force Majeure

Neither party shall be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event, including acts of God, war, telecommunication infrastructure failure, or government restrictions.

8. Governing Law & Dispute Jurisdiction

These Terms and any dispute or claim relating to them, or their enforceability, shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms or the Platform shall be subject to the exclusive jurisdiction of the competent courts in Gorakhpur, Uttar Pradesh, India.

9. Grievance Redressal & Contact Desk