Shipping & Digital Delivery Policy

1. Electronic Fulfillment & Instant Access

Upon successful completion of payment on https://edvora.chat/:

• Immediate Account Provisioning: Your institutional user account is automatically provisioned and activated in real time.
• Instant Access via User ID & Password: You receive immediate, unrestricted access to the application via your registered User ID (email address) and password at https://edvora.chat/app.
• Electronic Order Confirmation & Invoice: A digital order confirmation, payment receipt, and subscription invoice are automatically generated and dispatched to your registered email address within seconds of transaction approval.

2. Delivery Timeframes

Since our software is deployed entirely in the cloud, delivery is instantaneous:

• Standard Fulfillment Window: 0 to 15 minutes following online payment authorization.
• Delivery Delays: In the rare event that an automated confirmation email is delayed by email spam filters or network firewalls, your access to the web console remains immediately active. You can log in directly at https://edvora.chat/app using your credentials. If you experience any access issues, please contact support@edvora.chat for immediate assistance.

3. Shipping Charges

Because delivery is executed entirely via telecommunication networks and cloud servers, there are no shipping, handling, freight, or courier fees applied to any of our subscriptions or software plans.

4. Company & Operational Details